Prior phones (as stated before) didn't have this issue so I can''t see that process creating this problem. Individually the phones were put next to the phone they were replacing and 'copied' over to the new phone. I don't know what you mean by 'back ups? They were brand new shipped from either Spectrum or Verizon. We've (both Verizon and Spectrum) been told to put it on airplane mode for a few moments and then switch it back so it can reconnect with the network and also told to pull out the sim car for a couple minutes and put it back in so it can reconnect.and it does work for a short time, but again, nothing works to alleviate this issue.ĭoes anyone else have this same issue? Can anyone provide any help or solution? It's an awful lot of money to pay for a phone when it so frequently does not work. So it's not just Spectrum Mobile and it's not just Verizon ( they have gone over the same problem with Verizon tech people and still have the problem) so it has to be a problem with the iPhone 12 itself. BUT.our daughter and son-in-law just recently purchased iPhone 12 Max phones through VERIZON and they have the same issue. Now we thought it was a Spectrum issue and have gone round and round with them and them doing all sorts of 'procedures' on the phones (and having to put stuff back into it each time) and it still happens. When that happens, we cannot send or receive texts or phone calls. Anyway, phones are on wi-fi calling but at times we get 4 dots instead of any 'reception/service' indicator bars at the top right of the screen.next to the wi-fi indicator. Hi.my wife and I have the iPhone 12 pro and our service is through Spectrum, which uses Verizon lines (we've been told that by both Verizon and Spectrum).
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